Consumer losses worsen after All Travel collapse

first_imgConsumer losses are piling up after the collapse of Helloworld affiliate All Travel.Customers with All Travel are estimated to have lost more than AUD $530,000, which is a 32 per cent increase on the AUD $400,000 in consumer claims originally reported.TravelManagers chairman Barry Mayo said that if the collapse had happened a week later that there would have been confusion over how the consumers would have been compensated as the upcoming ATAS scheme does not have any mandatory consumer protection.It is envisaged that the affected customers will be compensated with credit card charge-backs to the tune of AUD $100,000 or 19 per cent of all the lost money.“With only 19 per cent of All Travel’s client losses being attributed to credit card payments I think it clearlyshows the reality that client payments using credit cards are decreasing, not increasing as AFTA has claimed, this is due to more and more suppliers charging for merchant fees,”  Mr Mayo said.The Australian Federation of Travel Agents has previously said that customers paying travel agents by credit card will be protected because of the ability to make charge-backs.However, Mr Mayo said that the number of customers paying by credit card is dropping due to merchant fees so that less customers will have charge-back protection.Mr Mayo reiterated that the only solution was to run ATAS in conjunction with the Travel Compensation Fund to the end of 2014 in order to address the aforementioned concerns.The existing Travel Compensation Fund regime, which protects consumers against travel intermediary collapse, is due to be wound up today and replaced with the voluntary ATAS scheme.Source = ETB News: Travel Managerslast_img read more

Squeezing through the Corinth CanalGo back to the

first_imgSqueezing through the Corinth CanalGo back to the e-newsletter >SeaDream Yacht Club is kicking off next year’s Mediterranean Summer with 7 days aboard its boutique SeaDream II from Rome to Athens, and with the opportunity to stay aboard for a second week to visit some of the smaller ports in Greece and Albania.After departing Rome’s port of Civitavecchia on 11 June 2016, the 5-star mega-motor-cruiser will visit dreamy Capri, have an overnight stay in Sorrento for time to visit Pompeii, call at Taormina in Sicily with an option of climbing volcanic Mt Etna, have a full day at sea, and then visit Fiskardo, Galaxidi (for ancient Delphi,) and make a transit of the famed Corinth Canal before Athens’ port of Piraeus.Prices start from US$4726pp twin-share including drinks from the open bars, wines with lunch and dinner, power and sail water sports where locally permitted, onboard gratuities, and Government charges and taxes.An immediately-following 7-day Piraeus-return allows an opportunity to take in more of Delphi (one of the top three archaeological sites in Greece,) the UNESCO World Heritage Listed Butrint in Albania, Katakolon where the ancient Olympics were held, Gythion to visit Sparta for a taste of yesteryear’s Greece, Elafonisos Island with its famed seafood tavernas, and historic Hydra whose port is renowned for its restaurants, shops and markets – and for being car-free.That week is priced from US$4297pp twin-share including a 10% Second Week Saving on the cruise portion.SeaDream II has just 56 staterooms for a maximum 112 guests served by 95 crew.Go back to the e-newsletter >last_img read more